MLG

Client Survey and Feedback Form

Surveys are a valuable tool for Meltzer, Lippe & Golldstein, LLP. It gives our firm a stronger insight of the type of quality service we are providing. It is important to us here at MLG that we fulfill all our client's business needs. We are always looking for ways to improve our service and appreciate your feedback.

1. Please rate Meltzer, Lippe & Goldstein, LLP in the following areas:

Quality of Legal Advice
Excellent Good Poor

Response time to returning your phone calls
Excellent Good Poor

Response time to problem solving
Excellent Good Poor

Promptness of Service
Excellent Good Poor

Friendliness of Staff
Excellent Good Poor

Amount of Time Devoted to You
Excellent Good Poor

Handling of Telephone Inquiries
Excellent Good Poor

Information on Invoices Fairness of Fees
Excellent Good Poor

Office Location and Furnishings
Excellent Good Poor

Computers, Telephones and Office Equipment
Excellent Good Poor

Website content
Excellent Good Poor

Website design
Excellent Good Poor

Other than the service(s) currently provided to you by our firm, what legal needs do you have:

3. How can our firm improve its services to you:

4. If you use other firms besides ours, how do our services compare:

5. What compliments or criticisms do you have about individual lawyers or members of our staff:
6. May we call you to discuss your comments and to inform you about the services that are available from our firm:
7. Additional Comments: Please provide us with your name, address, and phone information if you would like us to contact you to discuss your answers further. We thank you for selecting us as your lawyers and helping us to improve our client service.

Name
Address
Phone
E-mail